Recently, one or more of your Portfolio Company managers or IT Professionals may have suggested/implied there is a need to invest in developing new software applications to insure delivery of short and long-term business goals. And, as part of the process they would like to secure some outsourcing assistance. To make you a little smarter during the goal-setting and selection process, we provide the following scenarios…in plain English.
SCENARIO #1: Your Portfolio Company is software savvy. They want to install new software that will generate new solutions and new products to make the business run more efficiently, increase customer satisfaction, etc.
ROLE OF OUTSOURCING: Use an external firm for final testing and fixing before the new applications are launched. It’s always better to get it right up front, than to patch up mistakes once the train has left the platform.
SCENARIO #2: Your Portfolio Company wants to extend functionality of software already owned.
ROLE OF OUTSOURCING: Design and test work flow changes for selected high-priority customer requests.
SCENARIO #3: Your Portfolio Company’s application development team has their hands full just satisfying current customer requirements.
ROLE OF OUTSOURCING: Provide state of the art technical background to fill the bandwidth gap and/or assign your software maintenance or customization requests from clients.
You also need to make sure the IT firm you engage as outsource professionals have a proven, documented track record in three critical areas, so ask yourself the following questions:
Do they understand business models generally, and yours specifically?
Do they have the knowledge to utilize underlying building block technologies?
Do they have a cost-effective philosophy?
In other words, do they provide true value while delivering on time and on budget?
If you’re not certain about something regarding application development, give us a call, 203-220-9555. There is no cost or obligation to the consult, be it remote or in person. It’s one of the reasons PIP is America’s largest and most respected IT consulting & implementation organizations dealing exclusively with the Private Equity Industry and its Portfolio Companies. For more about PIP services, company developments and testimonials, check us out at www.pip-llc.com.